Then use the slider to adjust the mic volume. In the Lync main window, go to Options > Audio device, and choose the microphone you want. Make sure the device you want to use is selected.
In the Lync Meeting, point to the Phone/Mic button and then click the DEVICES tab. When you’re muted, the Phone/Mic button in the meeting looks like. If you have a desk phone, make sure your speaker is on and the volume is set to high.Ĭheck to make sure you’re not muted. Then use the slider to change the volume of the device you selected. Click the speaker icon on your taskbar, (usually on the lower-right corner of your computer). If your device is connected to a USB hub, connect it directly to your computer.Ĭheck the speaker volume on your computer as well. Adjust the volume by using the speaker slider. Make sure the device you want is selected, and the volume is set to high. If you can’t hear audio, check the following: Set up your IP phone with Skype for Business (Lync) You hear computer sounds through your desk phone Skype for Business (Lync) doesn’t recognize your audio device, or you get an error: "Your speaker and microphone are not working" Also make sure to Set up and test your audio device before a Lync Meeting or call. Tip: As a quick workaround use a phone to call into the meeting, then try the troubleshooting steps below when you have time.
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